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RAKBANK Broadens Digital Payments By Offering Comprehensive Digital Wallet Solution (2 July 2019)


RAKBANK is the only bank in the UAE to offer cash withdrawals using digital wallets at contactless ATMs

The National Bank of Ras Al Khaimah (RAKBANK) has worked with Google PayTM, Fitbit Pay and Garmin Pay, in addition to existing partners Samsung Pay and Apple Pay, to give customers better access to digital payment solutions.

RAKBANK Debit, Credit and Prepaid Cardholders can now add their card details on their smartphone and smartwatch to enjoy instant access to contactless payments at point of sale terminals and cash withdrawals at contactless-enabled RAKBANK ATMs without the need of carrying the physical Card.

Peter England, Chief Executive Officer at RAKBANK, commented:

“RAKBANK is committed to the early adoption of new technologies to bring considerable benefits to our customers. The high penetration rate of smartphones in the UAE has driven the desire for convenient, integrated payment systems. As traditional spending habits evolve in an increasingly digitized world it is important to invest in and grow in parallel with our customers’ needs. In this regard, we are very pleased to be working with Google Pay, Fitbit Pay and Garmin Pay, to provide safe and seamless digital payments options for our Cardholders.”

Frederic de Melker, Managing Director of Personal Banking at RAKBANK, commented:

“The advances in technology are making big strides and happening at an extremely fast pace. Today’s retail customers decide not only when and where, but how they pay for their purchases. RAKBANK’s expansion of its digital wallets and payment offering is simply one aspect of a broader strategy that is based on the foundation of a solid digital payment framework, which aims to offer cardholders and customers alike the facility to easily pay and transact in a seamless, secure and frictionless way. The new digital wallet solutions will empower our customers and potential customers to manage their banking transactions and needs in just a simple tap of their smartphone or smartwatch.”

Google Pay is a fast and secure payment method accepted by millions of merchants across the world. RAKBANK Cardholders can now add their card to their Google Pay wallet on their Android phones, tablets or watches, enabling them to make tap-to-pay purchases.

Fitbit Pay brings digital payments to RAKBANK Cardholders from their smartwatch or tracker. Customers can easily add their credit or debit card to their Fitbit app, and use their device to make payments on the go, directly from their wrist, without using their mobile phone or wallet. Making payments in stores that accept contactless payments is done by pressing and holding the left side button until the debit or credit card is seen on the Fitbit device screen and hold the watch against the payment terminal until a confirmation of the payment appears. The Fitbit Pay system is available on Fitbit Ionic, Fitbit Versa and Versa Special Edition smartwatches; as well as on the Fitbit Charge Special Edition tracker.

Garmin Pay is a contactless payment system that facilitates transactions with a few quick touches. Garmin Pay is easily accessible to RAKBANK Cardholders through compatible Garmin watches. Cardholders simply enter their passcode, select the right card from the virtual wallet, and then hold their wrist near the card reader for quick and easy payments and cash withdrawals at RAKBANK ATMs.



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